TERMS AND CONDITIONS

Agreement between User & www.drcoolservices.com


Welcome to www.drcoolservices.com. The www.drcoolservices.com website (the “Site”) is comprised of various web pages operated by Doctor Cool.


www.drcoolservices.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of www.drcoolservices.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.


www.drcoolservices.com is a Home Maintenance and Repair Services Site. The purpose of our website is to provide consumers with information about our business and the services we offer. Consumers can also use the “contact” forms on our website to ask questions or request a service.


Privacy


Your use of www.drcoolservices.com is subject to Doctor Cool’s Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.


Electronic Communications


Visiting www.drcoolservices.com or sending emails to Doctor Cool constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.


SMS Terms & Conditions 


Doctor Cool may offer SMS notifications as part of its communication and service process. By opting in to receive text messages, you agree to the following terms:


SMS for Consent Communication

Doctor Cool will not sell or share your phone number with any third parties for their own marketing purposes. Your phone number will only be used to deliver service-related or account-related communications.


Types of SMS Communications

If you opt in to receive SMS messages from Doctor Cool, you may receive:
service confirmations, technician arrival updates, appointment reminders, promotional offers, hiring or application status updates, account notifications, and other messages related to HVAC and plumbing services.
Standard messaging rates may apply.


Message Frequency

Message frequency varies based on your interaction with our services.
You may receive between 1 to 4 messages per month, and frequency may increase during active service requests.
Message frequency may change at any time.


Potential Fees for SMS Messaging

Your carrier may charge fees for messages sent or received.
These charges can vary depending on your mobile provider and your data/text plan.


How to Opt-In

You may opt in to receive SMS messages:


• through forms on our website at htts://www.drcoolservices.com, or
• during a phone call with a Doctor Cool representative.


During opt-in, you will be informed:
“Message frequency may vary. Message and data rates may apply. Text HELP for help. Text STOP to opt out. Your consent will not be shared with third parties for marketing.”


Doctor Cool will not send SMS messages without your explicit consent.


How to Opt-Out

You may opt out of SMS messages at any time by replying STOP to any text message you receive from Doctor Cool.
After you opt out, you will no longer receive text messages unless you choose to opt in again.


Help

For help, reply HELP to any Doctor Cool message.
You may also contact us directly at:
info@drcoolservices.com
(702) 873-1800


Required Messaging Disclosures

Message and data rates may apply.
Message frequency may vary.
To stop texts, reply STOP.
For help, reply HELP or visit

https://www.drcoolservices.com.

Privacy

Your information will be handled in accordance with our Privacy Policy, available at:
https://www.drcoolservices.com/privacy-policy


Children Under Thirteen


Doctor Cool does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use www.drcoolservices.com only with permission of a parent or guardian.


Links to Third Party Sites / Third Party Services


www.drcoolservices.com may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of Doctor Cool, and Doctor Cool is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site.


Doctor Cool is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Doctor Cool of the site or any association with its operators.


Certain services made available via www.drcoolservices.com are delivered by third-party sites and organizations. By using any product, service, or functionality originating from the www.drcoolservices.com domain, you hereby acknowledge and consent that Doctor Cool may share such information and data with any third party with whom Doctor Cool has a contractual relationship to provide the requested product, service, or functionality on behalf of www.drcoolservices.com users and customers.


No Unlawful or Prohibited Use / Intellectual Property


You are granted a non-exclusive, non-transferable, revocable license to access and use www.drcoolservices.com strictly in accordance with these terms of use.


As a condition of your use of the Site, you warrant to Doctor Cool that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.


All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Doctor Cool or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends, or other restrictions contained in any such content and will not make any changes thereto.


You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Doctor Cool content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular, you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Doctor Cool and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Doctor Cool or our licensors except as expressly authorized by these Terms.


International Users


The Service is controlled, operated, and administered by Doctor Cool from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Doctor Cool content accessed through www.drcoolservices.com in any country or in any manner prohibited by any applicable laws, restrictions, or regulations.


Indemnification


You agree to indemnify, defend, and hold harmless Doctor Cool, its officers, directors, employees, agents, and third parties, for any losses, costs, liabilities, and expenses (including reasonable attorney’s fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules, or regulations. Doctor Cool reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Doctor Cool in asserting any available defenses.


Arbitration


In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator’s award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding, or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney’s fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision, shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.


Class Action Waiver


Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH'S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE, AND/OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and Doctor Cool agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.


Liability Disclaimer


THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. DOCTOR COOL AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.


DOCTOR COOL AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. DOCTOR COOL AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL DOCTOR COOL AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF DOCTOR COOL OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.


Termination / Access Restriction


Doctor Cool reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Nevada, and you hereby consent to the exclusive jurisdiction and venue of courts in Nevada in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.


You agree that no joint venture, partnership, employment, or agency relationship exists between you and Doctor Cool as a result of this agreement or use of the Site. Doctor Cool’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Doctor Cool’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Doctor Cool with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.


Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Doctor Cool with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Doctor Cool with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish of the parties that this agreement and all related documents be written in English.


Changes to Terms



Doctor Cool reserves the right, in its sole discretion, to change the Terms under which www.drcoolservices.com is offered. The most current version of the Terms will supersede all previous versions. Doctor Cool encourages you to periodically review the Terms to stay informed of our updates.